ESSENTIAL

BANDANAS

FAQ's

ORDERING

We have included a handy size guide, however if you have any questions regarding what size you should order for your pooch please do get in touch and we can advise.

SHIPPING

Once we receive your order we aim to have it processed and ready for dispatch within 7 working days. During busy periods (December) dispatch may take up to 10 working days.

Our deliveries are made by Royal Mail and are free within the UK. Once dispatched estimated delivery time is up to 2 days.

 

Do we ship worldwide? Of course we do! The charge for international shipping is a flat £5 with an estimated delivery time of 5-7 days once dispatched. 

COVID-19

We aim to have your order to you as quickly as possible, however due to the current COVID-19 Pandemic, the delivery of orders may be delayed. 

RETURNS

We hope you and your pooch enjoy your purchase, however if you're not

100% satisfied we will be happy to offer a return for exchange or refund. Items must be in a re-sellable condition. Please contact us within 30 days of your purchase to arrange your refund.

We are unable to cover the cost of shipping on returned items.

 

Unfortunately we cannot offer a refund or exchange for items that have been personalised.

DISCLAIMER

Our bandanas are accessories only, the makers assume

no liability. Please always supervise your pet whilst they are wearing any

accessories.

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INFORMATION

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